Terms of Service

These terms govern the supply of LeadCo to you. In them, “we” and “us” mean The Website Labs, an individual trader established in Croatia, and “you” means the person or business buying or using a licence.

• Vendor — The Website Labs, an individual trader established in Croatia. We are not an incorporated company, so there is no company registration number to quote.
• Trading address — The trading address is provided on request — write to the support address and it will be sent to you. It is also held by Creem, the Merchant of Record, as part of its own verification.
• Contact — thewebsitelabs@gmail.com. We aim to reply within 3 business days.
• Telephone — We do not operate a telephone support line, so there is no number to give. Every contact route on this site is the one email address above; it reaches the person who answers it, and the target is a reply within three business days.
• Seller of record — Armitage Labs OÜ, trading as Creem. See section 7.

The agreement is formed when your payment is confirmed and we issue your licence key. If you are buying as a consumer rather than in the course of a business, additional statutory protections apply to you and are described in section 9; nothing in these terms removes them.

LeadCo is downloadable desktop software for macOS and Windows (beta). You install it on your own computer. You choose a geographic area, the business categories and the filters that matter to you, and the application builds a structured dataset from publicly visible business listings, which you export as CSV.

What you are buying is a licence to use software. Being clear about what that excludes matters more than what it includes:

• It is not a data product. We do not sell datasets, contact lists or prebuilt leads, and nothing is supplied to you as data. You run your own searches and the output is yours.
• It is not a marketing, calling or outreach service. LeadCo places no calls, sends no messages and contacts nobody on your behalf.
• It is not a proxy service. Proxy connectivity is bought by you, from a provider of your choosing, in your own name — see section 5.
• It is not a hosted service. Searches run on your machine, through your own network connection. Nothing you search for passes through our servers, and we do not hold your results.
• Google and Google Maps are trademarks of Google LLC. LeadCo is an independent product and is not affiliated with, endorsed by or sponsored by Google.

Subject to these terms and to payment, we grant you a non-exclusive, non-transferable licence to install and use LeadCo for your own purposes, whether personal or business. There is one application: every licence is the same software, and no feature is withheld from the cheapest term.

• Monthly — The whole application, one machine, billed monthly. Renews automatically every month until cancelled.
• Yearly — Twelve months on two machines, for €390 against €588 paid monthly. Renews automatically every year until cancelled.
• Lifetime — Own it. Three machines, no expiry, two years of updates. A single payment. Nothing renews.

Machines. A machine is one installation of LeadCo running your licence at one time, and the number stated for your term is the number the licence permits. It is a term of the licence rather than a quota this website meters for you: if you replace a computer, stop using the licence on the old one and use it on the new one. Write to support if you would like the change recorded against your order. The allowance for each term is the one listed above and on the pricing page. Exceeding it, or sharing a key so that it is exceeded, is a breach of this clause and a ground for termination under section 11.

Lifetime. Lifetime is a one-time payment and a perpetual licence for version 5.x. It does not renew and it does not expire: the software keeps working, indefinitely, on the machines it is licensed for. A Lifetime licence includes 24 months of updates from the day of purchase. When that window ends the software keeps working; only new versions stop arriving, and the window can optionally be renewed.

What you may not do. You may not resell, sublicense, rent out or redistribute the software or your licence key; share a key beyond the machine allowance; or remove or circumvent its licensing. You may not reverse engineer, decompile or disassemble it except to the extent that applicable law expressly permits despite this restriction — under EU law that includes the limited rights of interoperability and error correction, which we do not purport to remove.

LeadCo reads a public mapping platform that we neither own nor control. That platform can change its layout, its data or its behaviour at any time and without notice to us. When it does, parts of the application can stop working until they are adapted, and some capability may not return in the same form.

• Updates and fixes are included for the window your licence carries — for a subscription, for as long as the subscription is paid; for a Lifetime licence, for the fixed number of months stated at purchase. The update window is the period in which you receive new versions and fixes. It starts on the day you buy.
• We do not guarantee that the software will be free of interruption, that any particular area or category will return any particular number of results, or that a run will complete at any given speed. How many businesses exist in an area is a fact about that area, not a feature of the software.
• The interactive demonstration on this website replays a fixed snapshot of real public business listings captured once in central London. It shows how the interface behaves; it is not a prediction of what any area will return today.

LeadCo runs through customer-provided proxy connectivity, and a proxy account is required to operate the software: the application will not begin a search until one has been connected and successfully tested. This is the single most common unpleasant surprise in this category, so it is stated here as plainly as it is stated on the pricing page:

• Proxy service is not included in any licence. No amount of proxy traffic comes with any of the three terms.
• You buy it yourself, in your own name. The contract for it is between you and that provider, on their terms and at their prices. We do not resell it, take a margin on it, or act as your agent for it.
• The provider bills you directly for the traffic you use. That cost is separate from, and additional to, the price of your LeadCo licence.
• Your credentials stay on your machine. They are entered in the application’s own settings. We never receive, hold or control your proxy account or its credentials.

DataImpulse is documented in our setup guide because it is the provider we have tested against, not because it is required. Any provider offering a compatible connection works.

LeadCo is a general-purpose research tool. It is designed for lawful uses involving publicly visible business listings — market and territory research, competitor mapping, business discovery, dataset building and CRM enrichment among them. What you collect, how you store it and what you do with it afterwards are your decisions, and they carry obligations that are yours.

By using LeadCo you agree that you are responsible for:

• Complying with all laws that apply to you, including data protection and privacy law, and the marketing, electronic communications and telephone rules of every jurisdiction you operate in or contact people in.
• Complying with the terms of any third-party website, platform or service you direct the software at, and with any contractual obligation you are separately under.
• Determining whether a particular collection or use is permitted in your circumstances. We do not and cannot advise on that, and nothing on this website is a representation that any particular use of the software is lawful in your jurisdiction.
• Observing our Acceptable Use Policy, which forms part of these terms and lists what the software may not be used for.

We do not monitor your use — the software runs on your computer and we cannot see it. But where we become aware of use that breaches the Acceptable Use Policy or the law, we may suspend or terminate the licence under section 11.

Prices are shown in euro on the pricing page, and the price presented to you at checkout is the price that applies to that purchase. Applicable VAT or sales tax is calculated, charged and remitted by the Merchant of Record according to where you are.

We supply the software, the licence and the support; Creem takes the payment and is the seller on the transaction. Your purchase is therefore also subject to Creem’s Buyer Terms, which are presented to you before you pay. Where those Buyer Terms and these terms conflict, the Buyer Terms prevail.

We never see your card details. This website has no card field. Payment is entered on Creem’s own secure page, and no payment instrument of any kind is transmitted to or stored by us.

Lifetime is a single payment. It does not renew, there is no subscription attached to it, and nothing further will be charged.

How to cancel. Monthly and Yearly subscriptions can be cancelled at any time from the Creem customer portal. Sign in with the email address you used to pay — there is no password — and cancel from there. You can also write to support and we will do it for you.

What cancelling does. Cancelling stops the next charge. It does not shorten the term you have already paid for: your licence continues to work until the end of that term, and then stops renewing. Cancelling is not the same as asking for a refund — the two are described side by side in the Refund Policy.

Failed payments. If a renewal charge fails, Creem retries it on its own schedule. Your licence stays valid while it does — an expired card is not a decision to stop paying. If every retry fails, the subscription ends and the licence expires at the end of the term already paid for.

Our full policy is set out in the Refund Policy. In summary: refund requests are accepted within 14 days of the original payment, sent to thewebsitelabs@gmail.com with your order reference.

If you are a consumer in the EU or EEA. Distance selling law ordinarily gives you fourteen days to withdraw from a purchase. LeadCo is digital content, and your licence key is issued as soon as the payment is confirmed. Where you gave express consent at checkout to delivery beginning straight away, and acknowledged that giving it ends the statutory 14-day right of withdrawal, that right does not apply to your purchase. Where you were not asked for that consent, or did not give it, the right applies in full and you may exercise it by writing to support.

Independently of that, and regardless of whether any statutory right applies to you, LeadCo operates its own 14-day refund window. It is a policy, freely given, and it is described in full in the Refund Policy.

Statutory rights that cannot be excluded. If the software is faulty, not as described, or not fit for a purpose you made known to us, you have remedies under consumer law — including repair, replacement, a price reduction or a refund, depending on the circumstances. Nothing in these terms limits or excludes those rights, and no clause here should be read as attempting to.

We warrant that LeadCo will perform substantially as described on this website during your licence term, and that we have the right to license it to you. Beyond that, and to the extent the law permits, the software is supplied as it is: we do not warrant that it will be uninterrupted or error-free, or that it will produce any particular result, for the reasons given in section 4.

What we do not limit. Nothing in these terms excludes or limits our liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that cannot lawfully be excluded — including, for consumers, the statutory rights described in section 9.

What we do limit. Subject to the paragraph above, we are not liable for indirect or consequential loss, for loss of profit, revenue, business, goodwill or anticipated savings, or for loss or corruption of data; and our total liability arising out of or in connection with your licence is limited to the amount you paid us for that licence in the twelve months before the claim arose.

What you are liable for. You are responsible for your own use of the software and of anything you collect with it, including any claim arising from a breach by you of section 6 or of the Acceptable Use Policy.

You may stop using LeadCo at any time. To stop being billed, cancel your subscription as described in section 8.

We may suspend or terminate a licence where:

• payment for it is not made, or is reversed by a chargeback;
• the licence is being used in breach of section 6 or of the Acceptable Use Policy;
• the licence key is being shared, resold or used beyond its machine allowance; or
• we are required to do so by law.

Where the breach is capable of being put right, we will say what is wrong and give you a reasonable opportunity to put it right before terminating, unless the breach is serious or repeated. On termination your right to use the software ends and you should uninstall it. Data you have already exported to your own computer is yours and is unaffected — we have no access to it and no way to reach it.

These terms are governed by the law of Croatia, and the courts of Croatia have jurisdiction. If you are a consumer, this does not deprive you of the protection of the mandatory rules of the country you live in, and you may also bring proceedings in the courts of that country.

Complaints first, please. If something has gone wrong, write to thewebsitelabs@gmail.com before anything else. Most problems are settled in a single exchange. If you are a consumer in the EU and we cannot settle it between us, the European Commission publishes a country-by-country list of certified out-of-court dispute resolution bodies, which is where to look for one competent to hear the dispute. Where a purchase cannot be resolved with us, Creem, as seller of record, can also be asked to step in — see its Buyer Terms.

Changes. We may update these terms — to reflect a change in the product, in our providers, or in the law. The version in force is the one published on this page, and the effective date at the top of it is the date that version took effect. A material change is made by publishing a revised version here under a new effective date. We keep no notification list and send no change announcements, so the page itself is the notice — the effective date tells you whether anything has changed since you last read it. The version that governs your purchase is the one published here when you paid; where a later change materially affects an active subscription, you may cancel under section 8 if you do not accept it.

If any provision of these terms is found to be unenforceable, the rest continues to apply.